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History

In 1987 we opened “Reliable Pools” in the Farmers Market Plaza on Rubber Ave. By 1990 we outgrew the location and began looking for a more significant site, and we found a perfect spot to serve our needs in the Salem Square route 63. In 1991 our sales consisted of pools, pool supplies/chemicals, spa supplies/chemicals & billiard supplies as well as billiard tables & dart supplies. In 1995 we were selling hot tubs, called Millennium Hot Tubs and they were manufactured in the lower area (basement) of the Salem Square. In 2005 we again needed a more substantial space because of our growth in service, chemicals, hot tubs sales. At that time, we moved to 600 Prospect Street still in Naugatuck with the prospect of getting more extensive in the hot tubs and pool supplies. We then acquired the Jacuzzi franchise, allowing us the best brand of hot tubs on the market, being the founder of the hot tubs.

Today, we are proud to be offering the Hot Springs product line of hot tubs exclusively. In 2006 we added a 4000 square feet showroom and storage area to serve our customers better. Today we value all those who still patronize us and thank them for our growth! Upon entering the showroom, you will notice the focus of quality and value-driven pool and, spa products and supplies. We are recognized as the company with knowledge and background to provide quality service and expert installation. Partnerships developed with manufacturers over the years offer another value to our customers. We look ahead to the future for new technology and products. Our passion shows. Our vision is to provide the best possible “customer service’ around. My dedicated staff has delivered strong growth and this is due to the quality of service we provide as a whole! In the store, you will always be greeted with a smile and assisted with our well-trained staff. During our service appointments, we inspect the area around your pool or spa for your safety. We document every job and notify you with potentially hazardous conditions. In our field, continuing education classes are mandatory for our technicians to serve you best. We want our customer to feel like they are part of our family here at “Reliable Pools & Spas.”