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History

 

In 1987 we opened “Reliable Pools” in the Farmers Market Plaza on Rubber Ave.  By 1990 we outgrew the location and began looking for a larger location, and we found a perfect location to serve our needs in the Salem Square route 63.  In 1991 our sales consisted of pools, pool supplies/chemicals, spa supplies/chemicals & billiard supplies as well as billiard tables & dart supplies.  In 1995 we were selling hot tubs, called Millennium Hot Tubs and they were manufactured in the lower area (basement) of the Salem Square.  In 2005 we again needed a larger are because our growth in service, chemicals, hot tubs sales. At that time we moved to 600 Prospect Street still in Naugatuck with the prospective of getting larger in the hot tubs and pool supplies. We then acquired the Jacuzzi Franchise allowing us the best brand of hot tubs on the market, being the founder of the hot tubs.

In 2006 we added a 4000 square feet showroom and storage area to serve our customers better. Today we value all those who still patronize us and thank them for our growth! Upon entering the showroom you will notice the focus of quality and value driven pool and, spa products and supplies. We are recognized as the company with knowledge and background to provide quality service and expert installation. Partnerships developed with manufactures over the years provide another value to our customers. We look ahead to the future for new technology and products. Our passion shows. Our vision is to provide the best possible “customer service’ around. My dedicated staff has provided strong growth over the last 26 years; this is due to the quality of service we provide as a whole! In the store you will always be greeted with a smile and assisted with our well trained staff. During our service appointments, we inspect the area around your pool or spa for your safety. We document every job and notify you with potential hazardous conditions. In our field, continuing education classes are mandatory for our technicians to serve you best. We want our customer to feel like they are part of our family here at “Reliable Pools & Spas”